📦 Shipping Policy

Last Updated: September 13, 2026

Welcome to TreadNest! 🛍️🌎

At TreadNest, we work with trusted suppliers and fulfillment partners to deliver products to customers internationally. Because our products may be shipped from different fulfillment locations, shipping times and delivery conditions can vary depending on the destination and product.

Please review this Shipping Policy before placing your order.

🌎 1. International Shipping

TreadNest offers shipping to selected countries and locations worldwide. 🌍📦

Shipping availability may vary depending on the product, destination, carrier availability, and applicable import restrictions.

If shipping is not available to your location, the available shipping options may not appear during checkout.

⏱️ 2. Processing Time

Orders are generally processed within 1–3 business days after successful payment.

During busy periods, holidays, product launches, or unexpected circumstances, processing may take longer.

Once your order has been processed and shipped, you may receive a shipping confirmation containing tracking information where available.

🚚 3. Estimated Delivery Time

Estimated delivery times can vary depending on your destination and shipping method.

Typical international delivery may take approximately:

📦 7–20 business days

Please note that these are estimated delivery times only and are not guaranteed.

Delivery times may be affected by:

• 🌎 Destination country

• 📦 Supplier processing time

• 🚚 Shipping carrier

• 🛃 Customs clearance

• 🌧️ Weather conditions

• 🎉 Holidays and peak seasons

• ✈️ Flight or transportation delays

• ⚠️ Other circumstances outside our reasonable control

🔎 4. Order Tracking

Where tracking is available, we will provide tracking information after your order has been shipped. 🔍📦

Tracking updates may take some time to appear after the shipping carrier receives and scans the package.

If your tracking information does not update immediately, please allow some time for the carrier's system to update.

📍 5. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check your:

• 👤 Full name

• 🏠 Street address

• 🏙️ City

• 📮 Postal/ZIP code

• 🌎 Country

• 📱 Contact information

TreadNest may not be responsible for delays, failed deliveries, returns, or additional shipping costs caused by incorrect or incomplete information provided by the customer.

If an order is returned to the sender because of an incorrect address, additional shipping charges may apply if reshipment is possible.

🛃 6. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. 💰🌎

Unless specifically stated otherwise at checkout, these charges are generally the responsibility of the customer.

TreadNest does not control customs procedures, import regulations, or the amount of any applicable customs charges.

Customers are responsible for understanding and complying with the import requirements of their destination country.

📦 7. Multiple Items in One Order

If you purchase multiple products, your items may be shipped separately depending on product availability, supplier location, and fulfillment arrangements.

You may therefore receive multiple packages at different times.

This does not necessarily mean that an item is missing from your order. 📦📦

⚠️ 8. Delayed Orders

Although we work to ensure orders are delivered as quickly as possible, international shipments can occasionally experience delays.

Delays may occur because of:

• 🛃 Customs processing

• 🚚 Carrier delays

• 🌧️ Weather

• ✈️ Transportation disruptions

• 🎉 Public holidays

• 📦 High shipping volumes

• Other circumstances beyond our reasonable control

If your order is taking longer than the estimated delivery period, please contact us and we will do our best to assist you.

📭 9. Lost or Missing Packages

If your tracking information shows that a package was delivered but you cannot locate it, please first check:

• Around your delivery address

• With household members

• With neighbors

• With your local carrier

If you still cannot locate the package, please contact us at:

📧 chahalgurkaran@gmail.com

We may request additional information to investigate the shipment with the relevant shipping provider.

📦 10. Damaged Packages

If your order arrives damaged, please contact us as soon as possible. 📸

Please provide:

• 🧾 Order number

• 📸 Clear photos of the package

• 📸 Clear photos/videos of the damaged product

• 📝 A brief description of the issue

Our team will review the situation and provide an appropriate solution in accordance with our Return & Refund Policy.

❌ 11. Refused or Undeliverable Packages

If a package is refused by the customer or becomes undeliverable due to an incorrect address, failure to collect the package, or other circumstances caused by the customer, additional shipping or handling costs may apply.

Refund eligibility will be reviewed in accordance with our Return & Refund Policy.

🔄 12. Shipping & Refunds

Shipping charges may be non-refundable unless the refund is related to an issue caused by TreadNest, such as an incorrect or defective product, or where otherwise required by applicable law.

For complete information about returns and refunds, please review our Return & Refund Policy.

🤝 13. Shipping Partners

TreadNest may use third-party suppliers, fulfillment partners, logistics companies, and shipping carriers to process and deliver orders.

Once an order has been transferred to a shipping carrier, certain aspects of the delivery process are outside our direct control.

We will, however, make reasonable efforts to assist customers with shipping-related issues.

🔄 14. Changes to This Shipping Policy

TreadNest may update this Shipping Policy from time to time to reflect changes in our shipping operations, suppliers, carriers, or applicable requirements.

Any changes will be posted on this page with an updated "Last Updated" date.

📞 15. Contact Us

If you have questions about shipping, tracking, delivery, or your order, please contact our support team. 💬

TreadNest 🛍️
📧 Email: chahalgurkaran@gmail.com
🌎 International Online Store

When contacting us about an order, please include your order number so we can assist you more efficiently.

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❤️ Thank You for Shopping With TreadNest

We appreciate your trust and are committed to providing a smooth and reliable shopping experience. 🛍️📦🌎