Shipping Policy

Last updated: July 21, 2026

Thank you for shopping with TreadNest. We aim to provide a smooth and reliable shipping experience for all our customers.

1. Shipping Destinations

We currently ship products to customers in Canada.

Shipping availability may vary depending on the product and the customer's location.

2. Order Processing Time

Orders are typically processed within 2–5 business days after payment has been successfully received.

Orders are not usually processed or shipped on weekends or public holidays.

During busy periods, sales, holidays, or unexpected circumstances, processing times may take longer than usual.

3. Estimated Delivery Time

After your order has been processed, estimated delivery times are generally:

Canada: 7–20 business days

Please note that delivery times are estimates only and are not guaranteed. Actual delivery times may vary due to:

• Weather conditions

• Holidays

• Customs or border delays

• Carrier delays

• Incorrect or incomplete shipping information

• Other circumstances outside our control

4. Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, TreadNest may offer free shipping promotions or other shipping offers. Any applicable promotion will be clearly displayed on our website or at checkout.

5. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, where available.

Tracking information may take several business days to update after the order has been shipped.

If tracking information does not update immediately, please allow some time for the carrier's system to process the shipment.

6. Delivery Delays

TreadNest is not responsible for delays caused by circumstances outside our reasonable control, including but not limited to:

• Severe weather

• Natural disasters

• Carrier delays

• Public holidays

• Customs delays

• Incorrect or incomplete addresses

• High shipping volumes

If your order is delayed, please contact us and we will do our best to assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned because of an incorrect or incomplete address, we may be able to arrange a reshipment. Additional shipping charges may apply.

Please contact us as soon as possible if you notice an error in your shipping address.

8. Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, TreadNest is generally not responsible for packages that are lost or stolen after delivery.

If your package is marked as delivered but you cannot find it, we recommend:

• Checking around your property;

• Asking household members or neighbours;

• Contacting the shipping carrier; and

• Contacting us for assistance.

9. Damaged Packages

If your package arrives damaged, please contact us as soon as possible at [Your Customer Support Email].

Please provide:

• Your order number; and

• Clear photos or videos of the damaged package and product.

We will review the situation and work with you to find an appropriate solution.

10. Customs, Duties, and Taxes

For orders shipped within Canada, any applicable taxes, fees, or charges may be calculated and collected according to the applicable laws and regulations.

Customers are responsible for any applicable charges that may be required in connection with their order, where applicable.

11. Contact Us

If you have any questions about our Shipping Policy, please contact us:

Store: TreadNest
Website: shoptreadnest.com
**Email:**chahalgurkaran2@gmail.com

We reserve the right to update this Shipping Policy when necessary. Any changes will be posted on this page.